Troubleshooting
Diagnose and fix the most common campaign, tracking, and account issues.
Article Why Aren’t Conversions Appearing? Diagnose pixel installation, tag type, and attribution window issues that prevent conversion data from showing. Go → Article Why Isn’t My Campaign Running? Your campaign is active but not delivering — here are the most likely causes and how to fix… Go → Article Why Isn’t My Campaign Spending? Diagnose why your campaign is active but not consuming budget at the expected pace. Go → Article Why Aren’t My Ads Getting Impressions? Identify targeting, bid, or inventory issues that are preventing your campaign from delivering impressions. Go → Article Why Isn’t My Creative Serving? If your campaign is Running but a creative isn’t serving, check it against Ad Specifications first — there… Go → Article Why Isn’t My Retargeting Audience Building? Your retargeting campaign isn’t delivering or the audience isn’t growing — check pixel installation, site traffic, and how… Go → Article Account Balance and Funding Problems Resolve issues with adding funds, card declines, and balance not updating after a payment. Go → Article Common Campaign Configuration Problems The most common setup mistakes that prevent campaigns from delivering — and how to fix each one. Go →