Profile Information

From the Settings area, you can update your profile photo, name, business address, and phone number. These details are associated with your Topple account and may appear on billing documents.

Notification Preferences

Topple can send you email notifications when your Account Balance is running low or has been depleted. Turn these on in Settings > Notifications so you do not miss a balance depletion that causes your campaigns to pause unexpectedly.

Password Requirements

Your Topple password must meet the following requirements: at least 8 characters total, at least 2 letters (including at least 1 capital letter), and at least 2 numbers. To change your password, go to Settings > Password & Security.

Common Mistakes

1. 1Not enabling low-balance email notifications — without this turned on, the first sign that your balance has depleted may be campaigns going dark. Enable balance notifications in Settings > Notifications so you have time to add funds before delivery is interrupted.
2. 2Forgetting to update contact details after a team change — if the email address or phone number on the account belongs to someone who has left the team, important notifications (including billing alerts) will go to the wrong person.