Frequently Asked
Questions

Frequently Asked Questions

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Advertisers

Topple allows brands to advertise anything so long as it’s legal in the jurisdiction it’s being advertised in. You alone, as the advertiser, are responsible for knowing whether or not your product or service is legal in a particular jurisdiction. 

The answer here is: ‘maybe’. Topple allows brands to advertise anything so long as it’s legal in the jurisdiction it’s being advertised in. If you’re unsure as to whether or not your product or service is legal in a particular jurisdiction we encourage you to consult with your corporate counsel. Topple assumes no liability for the content you serve across our network and you, alone, are responsible for ensuring that you obey local, state, and federal laws.

Topple supports display, video, and native advertising. Our most popular display ads are large high-impact ads that are 300×250, 300×600, 728×90, or 970×250. These display ads, also known as “image ads” must be either in JPG, PNG, or GIF format and <150kb. Our video ads are very popular and should be trafficked in a horizontal format (1920×1080) and <5MB. The video length should be either 0:15 seconds or 0:30 seconds. Video ads may also include a “Call to Action” overlay, please ask your account manager for more information as this is currently only supported with Managed Service and not through the Self-Serve portal. Native advertising is also available and all of these ad formats may be launched by creating an account at app.wearetopple.com.

Through our self-serve portal, advertisers may target users based on that users geographic location and their interests as defined by the types of content they consume. Additional targeting capabilities, and auto-optimizations, are available for our Managed Service customers. We will be rolling out these features to self-serve customers in the near future.

Our most popular display ads are large high-impact ads that are 300×250, 300×600, 728×90, 970×250, or 320×100. These display ads, also known as “image ads” must be either in JPG, PNG, or GIF format and <150kb.

Our video ads are very popular and should be trafficked in a horizontal format (1920×1080) and <5MB. The video length should be either 0:15 seconds or 0:30 seconds. Video ads may be longer than 0:30 seconds provided that the video file is <5MB. Video ads may also include a “Call to Action” overlay, please ask your account manager for more information as this is currently only supported with Managed Service and not through the Self-Serve portal.

As an ad network, Topple connects advertisers with millions of people every day across a wide range of publishers across the internet. When you create your ad, you’ll choose both geographic targeting and interest targeting. When people are within one of the geographies you have selected and meet the constraints of the interests you have targeted, then your display or video ads may appear alongside the content they are consuming across our network of publishers. Because Topple monetizes a wide range of publishers, each with multiple ad zones, with millions of unique daily visitors with varying interests it’s impossible for us to predict exactly where your ads may appear. 

Some large ad agencies recommend taking the budget you spent on producing your advertising creative and multiplying that by 10x to determine the minimum amount a brand should spend on digital advertising.

That starting point makes sense, after all why spend all of that money on beautiful ads if no one is going to see them, but every brand is unique so, to help marketers plan their display and video ad campaigns, Topple has created a comprehensive Digital Advertising Return on Ad Spend (ROAS) Calculator

Use this calculator to find out how to allocate your budget across display and video campaigns to maximize the growth for your brand, check out our ROAS calculator.

Some of the most common reasons an advertising campaign may not be running is that the Total Campaign Budget has been exhausted, the Max Daily Budget may have been reached, your Max Bid Rate is not competitive enough, the Campaign End Date has passed, or you’re account is experiencing payment issues. To learn more please watch this video.

Clicks refer to how many times your advertisements were clicked on by users while Sessions indicates the number of unique sessions initiated by your users. 

There are many reasons why these numbers may not match, such as:

  • A user may click your ad multiple times. When this happens Topple records multiple clicks while Analytics programs, such as Google Analytics, recognizes the separate pageviews as one session. According to Google Analytics, this is a common behavior among users engaging in comparison shopping.
  • A user may have “dropped off” after clicking on an ad but before the page fully loaded and registered a session. There are many reasons a user may drop-off, such as navigating to another page or clicking the browsers Stop button. If you believe your click-to-session dropoff rate is high you may want to explore your sites pageload time as a slow pageload speed is often a cause for users to dropoff. 

Programmatic advertising refers to the automated process of buying and selling digital advertising space to a targeted audience across countless publications in real-time using algorithms and technology, such as those provided by Topple.

Programmatic advertising is different from the practice of endemic, or “direct”, media buying which is the process of manually buying ads on specific sites regardless of the audience that’s reached.

Programmatic advertising is generally considered superior as it helps advertisers reach a wide audience of highly targeted individuals and offers advanced technology such as interest and geographic targeting, conversion tracking, site retargeting, and abandoned cart retargeting.

Programmatic advertising is generally much more efficient than endemic media buying which means you can reach more targeted customers with the same budget.

Publishers

Topple sources 100% unique advertising demand for all of the publishers in our network and does not rely on demand arbitraged from on partner to the next. Simply put, the advertising demand from Topple is sourced directly and does not come from any programmatic partners or programmatic intermediaries. Our hope is that, by shortening the supply chain, this puts more money in your pockets allowing you to create more great content.

The short answer is ‘maybe’. Topple looks for premium digital properties with legitimate human traffic. We are not interested in bot-farms or sites designed to trick users. If you own and operate, or manage the monetization for, legitimate websites with mostly-human traffic then please reach out to Topple about monetizing your digital property.

Topple supports publishers from all verticals and is interest and topic agnostic. The most important criteria to us is the quality of your audience and site traffic. Whether you run a popular mommy-blogging site or the world’s most popular hunting forum doesn’t matter to us. If you’re unsure of whether or not you’d be a good fit, and believe you have high quality traffic to your digital properties, then we encourage you to reach out to our Customer Success team to learn more.

Absolutely. As a company, we want to help publishers leverage quality over quantity and would encourage highly-viewable ad placements that are above-the-fold and easily viewable to the user. While we reserve the right to reject certain ad-zones based on poor placement, viewability, or engagement, you always have the first say on where our ad tags are placed.

Absolutely. Part of the beauty of Topple is that we believe not only in equality of access to advertising solutions but we also believe in the freedom to associate, or not associate, with whatever brands or industries you desire. Just as advertisers may not wish to associate with certain publisher categories, publishers may likewise not want to accept ads from certain industries or even from specific companies. If you have any questions about this, we encourage you to contact your account manager in order to ensure your site is only rendering ads from industries and companies you’ve approved of in advance.

How much money your ads earn depends on a number of variables including how many visitors your sites have and what our advertisers are willing to pay in order to reach your audience. What we can say is that hundreds of publishers over the last year have signed on to either monetize their digital properties exclusively with Topple or to add Topple to their digital advertising demand stack. If you have a high quality digital property with legitimate, mostly-human, site traffic then we encourage you to reach out to us to learn more.

Publishers must meet a minimum payment threshold of one-hundred-dollars ($100) before they will be paid. Once that threshold has been reached they will be paid on or around the 15th day of the following month. For example, if the threshold is reached on June 1 they can usually expect payment on or around July 15. Check out our Publisher Terms of Use for more information.

Let us manage your
campaigns for you.

Jenna Bostock

Chief Operating Officer

Let us manage your campaigns for you.

Jenna Bostock

Chief Operating Officer